Privacy & Cookies

Contact details

Dunantstraat 8
3024 BC Rotterdam
mail@viona.nl
010 268 15 05

Jasper Verbunt is the Data Protection Officer for VionA. He can be reached at mail@viona.nl

Personal data we process

VionA processes your personal data because you use our services and/or because you provide these data to us yourself. Below you will find an overview of the personal data we process:

• First and last name
• Email address
• IP address

Other personal data that you actively provide for example by creating a profile on this website, in correspondence and by telephone

• Location details
• Data about your activities on our website
• Internet browser and device type

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors who are under the age of 16. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. Therefore, we encourage parents to be involved in their children's online activities to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at mail@viona.nl and we will delete this information.

For what purpose and on what basis we process personal data

VionA processes your personal data for the following purposes:

• Sending our newsletter and/or promotional flyer
• Calling or emailing you if necessary to perform our services
• Informing you of changes to our services and products
• To deliver goods and services to you
• VionA analyzes your behavior on the website in order to improve the website and tailor the offer of products and services to your preferences.

Automated decision-making

VionA does not make decisions based on automated processing about matters that could (significantly) affect individuals. These are decisions made by computer programs or systems, without the presence of a human being (e.g. an employee of VionA).

How long we keep personal data

VionA stores your personal data no longer than strictly necessary to realize the purposes for which your data are collected. We use the following retention periods for the following (categories) of personal data: Google Analytics > Optimizing Website > As long as VionA exists. Contact form > Getting in touch with customers > As long as VionA exists.

Sharing personal data with third parties

VionA only provides third parties and only when necessary for the performance of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

VionA uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. VionA uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. During your first visit to our website, we informed you about these cookies and asked your permission to place them.You can opt out of cookies by configuring your internet browser so that it no longer stores cookies. In addition, you can also delete any information previously stored via your browser settings.

Sharing personal data with third parties

VionA only provides third parties and only when necessary for the performance of our agreement with you or to comply with a legal obligation.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or to object to the processing of your personal data by VionA and you have the right to data portability. This means that you can submit a request to us to send the personal data we have on you in a computer file to you or another organization named by you.You can send a request for inspection, correction, deletion, data transfer of your personal data or request to withdraw your permission or object to the processing of your personal data to mail@viona.nl. To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, erase your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. VionA would also like to point out that you have the possibility to file a complaint with the national supervisory authority, the Authority for Personal Data.

How we secure personal data

VionA takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via mail@viona.nl.